Terms of Use

Effective date: September 14, 2026

These Terms of Use govern access to and use of FFL Connect, including the public website, memberships, compliance resources, training, directories, member community, AI-assisted features, downloads, email alerts, and other services made available through FFL Connect (collectively, the “Services”). By creating an account, purchasing a membership, accessing a member-only feature, or otherwise using the Services, you agree to these Terms.

1. Who May Use FFL Connect

You must be at least 18 years old and legally capable of entering into a binding agreement. If you use FFL Connect for a business, organization, Federal Firearms Licensee, or other entity, you represent that you have authority to act for that entity and that both you and the entity are bound by these Terms.

Some features are designed specifically for current or prospective Federal Firearms Licensees and their authorized personnel. FFL Connect may request information reasonably necessary to administer memberships, team accounts, directory listings, or access controls. A directory listing, profile, badge, or membership does not by itself establish that a license is current or in good standing.

2. Accounts and Account Security

You are responsible for the accuracy of information provided through your account, maintaining the confidentiality of your credentials, and all activity conducted through your account. Do not share individual login credentials with another person. Dealer Team memberships are intended to provide separate authorized employee accounts.

Notify FFL Connect promptly if you believe an account has been compromised or accessed without authorization. We may require a password reset, suspend access, or take other reasonable security measures.

3. Memberships and Paid Features

Certain Services require a paid membership. Current plan features, pricing, employee-seat limits, billing periods, and checkout options are shown on the Membership page and are incorporated into these Terms. Recurring memberships continue until canceled in accordance with the Subscription & Cancellation Terms.

Membership access is personal to the account holder or, for a Dealer Team plan, to the subscribing organization and its authorized seats. You may not resell, sublicense, systematically redistribute, or provide shared access to member-only content except as expressly permitted by FFL Connect.

Dealer Team Direct Compliance Line

The Direct Compliance Line is available only to active Dealer Team accounts. The plan includes the shared monthly question allowance displayed on the Membership page. Questions do not roll over, and the allowance resets with the applicable monthly membership period. Responses are private educational compliance information—not legal advice, an attorney-client communication, or an official agency determination.

4. Compliance Resources and Training

FFL Connect publishes educational resources, summaries, checklists, procedures, training materials, and regulatory updates intended to help licensees understand and organize compliance work. These materials are informational and educational. They are not a substitute for the Gun Control Act, National Firearms Act, implementing regulations, official ATF forms and instructions, binding court orders, state or local law, or individualized legal advice.

Laws, agency interpretations, forms, litigation, and regulatory requirements can change. FFL Connect may display a “last reviewed” date, source link, status label, or update history to help users evaluate currency, but no such label guarantees that a resource is complete or applicable to every factual situation.

5. AI-Assisted Features

FFL Connect may provide an AI assistant that searches or uses a curated FFL Connect knowledge base to generate responses. AI output can be incomplete, inaccurate, outdated, or based on an incorrect interpretation of a user’s question. AI output is not a determination by ATF, FBI/NICS, any court, or any government agency and is not legal advice.

You are responsible for independently verifying material facts and authoritative requirements before acting. For uncertain, high-risk, state-specific, enforcement-related, or fact-sensitive matters, consult qualified counsel or appropriate official guidance.

6. Member Community and User Content

The member community allows eligible members to communicate with one another. Community posts and replies are user-generated content, not FFL Connect compliance determinations. Users remain responsible for what they post.

You retain ownership of content you submit. By posting content to areas designed to be visible to other members, you grant FFL Connect a nonexclusive, worldwide, royalty-free license to host, store, reproduce, format, display, and distribute that content solely as reasonably necessary to operate, secure, moderate, improve, and provide the Services. This license ends when the content is deleted, except for reasonable backup retention, legal obligations, or content incorporated into de-identified platform records.

FFL Connect may moderate, edit, move, restrict, or remove community content and may suspend community privileges when reasonably necessary to enforce these Terms or the Community Guidelines.

7. Acceptable Use

You may not use the Services to:

Violate applicable law, facilitate an unlawful firearm transaction, or solicit instructions intended to evade lawful background checks, licensing, recordkeeping, marking, registration, reporting, or other legal requirements.
Use the member community as a firearm, ammunition, NFA-item, or other regulated-goods marketplace, auction, classified-ad service, or transfer-arrangement service.
Post another person’s sensitive personal information without authorization or upload unredacted regulated records when the sensitive information is unnecessary.
Harass, threaten, defame, impersonate, exploit, or discriminate against another person, or publish content that is knowingly false or materially deceptive.
Send spam, scrape member data, harvest email addresses, conduct unauthorized commercial solicitation, or use automated means to access the Services in a manner that materially burdens or circumvents the platform.
Probe, defeat, bypass, or interfere with authentication, membership restrictions, rate limits, security controls, or technical protections.
Copy, republish, train another commercial knowledge product on, or systematically extract member-only FFL Connect content without written permission.
Upload malware, malicious code, infringing material, or content you do not have the right to provide.

8. Member Directory

The FFL Connect Member Directory is an opt-in directory of FFL Connect members who have created a business profile and whose listing has been approved for publication. It is not a complete list of Federal Firearms Licensees, is not an ATF database, and is not a substitute for verifying a license or other legal requirements before a regulated transaction.

FFL Connect may review, decline, hide, or remove a directory listing if information appears inaccurate, misleading, unauthorized, expired, or inconsistent with platform standards. Publication does not constitute an endorsement, warranty, legal verification, or guarantee of a member’s services.

9. Vendor Directory and Third Parties

FFL Connect may identify vendors, software providers, service providers, member benefits, external publications, government resources, or other third parties. Unless expressly stated otherwise, inclusion is informational and does not constitute an endorsement or guarantee. Third-party products, services, websites, contracts, security practices, billing, and representations are controlled by those third parties and may be subject to separate terms.

FFL Connect may in the future receive sponsorship, referral, advertising, listing, or partnership compensation. Material commercial relationships will be disclosed where required by law.

10. Intellectual Property

The Services, including FFL Connect branding, original text, training, original checklists, software, page design, organization, databases, and other original material, are protected by applicable intellectual-property law. Government works, statutes, regulations, forms, public records, quotations, linked materials, and third-party content remain subject to their respective rights and legal status.

Subject to these Terms and an active membership where required, FFL Connect grants you a limited, revocable, nonexclusive, nontransferable license to use the Services for your own lawful personal or internal business compliance and training purposes.

11. Feedback

If you voluntarily provide product suggestions, corrections, or feedback, you permit FFL Connect to use that feedback without restriction or compensation, but this does not transfer ownership of confidential business information or other material you clearly identify as confidential and that FFL Connect has agreed to receive in confidence.

12. Service Availability and Changes

We may add, modify, replace, suspend, or discontinue features when reasonably necessary to operate, secure, comply with law, or improve the Services. We do not guarantee uninterrupted availability. Planned and unplanned maintenance, hosting incidents, third-party outages, security events, or force-majeure events may affect access.

13. Suspension and Termination

FFL Connect may suspend or terminate access for material violations of these Terms, fraud, abusive conduct, security risk, nonpayment, misuse of the community, infringement, or unlawful use. When reasonably practicable, we may provide notice and an opportunity to cure, but immediate action may be taken where necessary to protect users, FFL Connect, third parties, or the integrity of the Services.

You may stop using the Services at any time and may cancel a recurring membership as described in the Subscription & Cancellation Terms.

14. No Government Affiliation

FFL Connect is an independent private platform. It is not the Bureau of Alcohol, Tobacco, Firearms and Explosives, the Department of Justice, the FBI, NICS, or any other federal, state, tribal, territorial, or local government agency, and it does not speak for those agencies.

15. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” FFL CONNECT DISCLAIMS IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTY THAT THE SERVICES WILL BE ERROR-FREE, COMPLETE, CONTINUOUS, OR SUITABLE FOR A PARTICULAR TRANSACTION, INSPECTION, INVESTIGATION, PROCEEDING, OR BUSINESS DECISION.

Nothing in these Terms excludes a warranty or right that cannot lawfully be excluded.

16. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, FFL CONNECT AND ITS OWNERS, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AND AGENTS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, LOSS OF DATA, BUSINESS INTERRUPTION, OR LOSS OF GOODWILL ARISING FROM OR RELATING TO THE SERVICES.

To the maximum extent permitted by law, FFL Connect’s aggregate liability arising from the Services will not exceed the greater of (a) the amount you paid directly to FFL Connect for the affected Services during the six months preceding the event giving rise to the claim or (b) $100. This limitation does not apply to liability that cannot lawfully be limited.

17. Indemnification

To the extent permitted by law, you agree to defend, indemnify, and hold harmless FFL Connect and its owners, officers, directors, employees, contractors, and agents from third-party claims, damages, liabilities, and reasonable expenses arising from your unlawful use of the Services, your material breach of these Terms, or content you submit that infringes another person’s rights. This provision does not require indemnification for FFL Connect’s own conduct to the extent prohibited by law.

18. Applicable Law and Disputes

These Terms are governed by applicable law. Any mandatory consumer-protection, privacy, or other rights that cannot lawfully be waived remain unaffected. Unless the parties later agree otherwise in writing, any dispute may be brought in a court or forum that has lawful subject-matter jurisdiction and personal jurisdiction over the parties. Before filing a non-emergency claim, the parties are encouraged to provide written notice of the dispute and make a good-faith effort to resolve it informally.

19. Changes to These Terms

We may update these Terms to reflect changes in the Services, law, security practices, or business operations. The current version will be posted with an effective date. If a change materially affects an existing paid subscription or materially reduces user rights, we will provide additional notice when reasonably required by law.

20. Miscellaneous

If any provision is held unenforceable, the remaining provisions remain in effect to the extent permitted by law. Failure to enforce a provision is not a waiver. You may not assign these Terms without consent, except where applicable law provides otherwise. FFL Connect may assign these Terms in connection with a merger, acquisition, reorganization, or transfer of the relevant business or assets, subject to applicable privacy obligations.

21. Contact

Questions about these Terms should be submitted through the Contact page or by email to dy5703018131@gmail.com. The general contact channel does not provide legal advice or binding compliance determinations.